FAQs

FAQs

Frequently Asked Questions

Orders & Delivery

Is COD available? Yes, we offer Cash on Delivery for orders above ₹199. Additional shipping fee may apply for orders below ₹500.

What is the delivery time? We dispatch within 24-48 hours. Delivery takes 5-7 business days depending on location.

How can I track my order? You will receive a tracking number via SMS and WhatsApp. You can also check order status in your account.

Payments

What payment methods are accepted? We accept UPI (Google Pay, PhonePe, Paytm), Debit/Credit Cards, Net Banking, and Cash on Delivery.

Is online payment safe? Yes. We use secure payment gateways. Your financial information is not stored on our servers.

Products & Quality

What is the germination rate? Our seeds are lab-tested with 85-95% germination rate guaranteed.

How should I store seeds? Store in a cool, dry place away from direct sunlight. Use within 6-12 months for best results.

Are seeds suitable for Indian climate? Yes. All our seeds are selected and tested for Indian climate conditions.

Returns & Cancellations

What is your return policy? 7-day return/replacement for damaged or wrong products. Seeds once opened are non-returnable.

How do I request a refund? Contact us on WhatsApp or email with order ID and photos. Refunds are processed in 7-10 business days.